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What a credit score is, and what moves it

A credit score is a three-digit number — usually between 300 and 900 — that a credit bureau calculates from your borrowing and repayment history. Lenders use it as a quick first read of how you have handled credit. It is not a judgement of you; it is a summary of the record lenders have reported.

Where the score comes from

Banks, NBFCs and card issuers report every loan and card account to the credit bureaus each month: the limit, the balance, and whether you paid on time. Each bureau (CIBIL, Experian, Equifax, CRIF High Mark) calculates its own score from that data, so your score differs a little from bureau to bureau.

What moves the score

  1. Payment history — the biggest factor. Late payments, defaults, settlements and write-offs pull it down, and stay on the record for years.
  2. How much of your available credit you use — high card balances relative to limits pull it down.
  3. New credit — several applications in a short period, each recorded as a lender enquiry, lower it.
  4. Length of history — a longer record of on-time payments helps.
  5. Mix — a combination of secured and unsecured credit, handled well, helps slightly.

Checking your own report is a "soft" enquiry and does not affect the score.

What a score does not do

It does not decide a loan by itself. Lenders combine it with income, existing EMIs, the purpose and the security. A good score helps; a poor score narrows options and raises the rate, but does not always mean refusal.

Building a better score, slowly

Pay every EMI and card bill on time — set up auto-debit. Keep card balances well below the limit. Do not apply for credit you do not need. Do not close your oldest card if it costs nothing. Check your report once a year and dispute errors. There is no faster route; anyone selling one is selling nothing.

Questions about credit scores

What is a good score?

Lenders set their own cut-offs. Broadly, higher is better, and scores in the upper part of the range are treated as good. Ask a lender what it looks for.

Why is my score different on two websites?

Each bureau calculates its own score from the data it holds, and lenders may not report to every bureau. Small differences are normal.

How long do late payments stay on the record?

Several years. The effect fades as newer on-time payments build up.

I have never taken a loan. Why do I have no score?

With no credit history there is nothing to score. A small credit card or a secured card against a deposit, paid in full monthly, starts a record.

Does being a guarantor affect my score?

Yes. The guaranteed loan appears on your report, and a default by the borrower can be reported against you.

Can I pay someone to raise my score?

No. Correct information cannot be removed. Only your own repayment behaviour, reported by lenders, changes the score.

Does checking my own score lower it?

No. Your own checks are soft enquiries. Only lender-initiated enquiries count.

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What we do here: we explain how credit reports and scores work and, if you have your own report, walk through it with you. We do not pull reports, monitor scores, or promise to repair or remove entries. See what we do.